Got Questions? We found solutions! Here are the most widely recognized questions you exquisite individuals send our direction!
 
Who Can Request From www.rocketjuice24.com?
Anybody 21 and over!
 
Is My Own Data and Mastercard Data Protected to Communicate on This Site?
Indeed, totally. We go to a large number of lengths of cutting edge extents to tie down the security of exchanges concerning safeguarding your data. All information, including your own data and Visa data is handled by means of PCI got servers, utilizing 128 – bit encryption innovation. Comparing to security convention that gives the wellbeing of multiple times more insurance than if it were handled in a standard exchange, for example, in a retail location or eatery, where encryption isn’t the standard. All things considered, we take your security incredibly, genuinely. For more data, kindly look at our Security Strategy here.
 
Does rocketjuice24.com Offer Discounts?
Indeed! You have a time of 15-days, from the date of procurement to return things to us, so move quickly. If it’s not too much trouble, allude to our Terms and Conditions for additional subtleties.
 
How Would I Do a Return?
For returns, a particular convention should be followed and we should be reached for you to get a RMA number to approve the return. Without this, your return will be void. If it’s not too much trouble, allude to our Terms and Conditions for additional subtleties.
 
Does rocketjuice24.com Offer Guarantees?
Indeed, yes we do. All things are sold with a 60-Day guarantee, except for Freedom Things, tanks, clearomizers, cartomizers, atomizer heads, and E-fluids. If it’s not too much trouble, allude to our Terms and Conditions for additional subtleties.
 
For what reason is my Coupon Code Not Working?
rocketjuice24.com doesn’t acknowledge coupon codes during checkout. Limits and Promotions are emailed, only for our pamphlet supporters. They are initiated right away, so in the event that you’re after rocketjuice24 limits, pursue our mailing list utilizing the sign-up field on the footer of this site.
 
Where is My Following Number?
At the point when your request ships, you will get an email telling you it’s moving, and your following number will be incorporated. In the event that you made a record with us, you can login whenever to really look at the situation with your request, and assuming it has sent, your following number can be tracked down there.
 
What amount of time Does Transportation Require?
Depending of your delivery determination, transporting time is somewhere in the range of 1 – 8 days. Delivery to The Frozen North or Hawaii can require as long as about fourteen days. If it’s not too much trouble, allude to our Client assistance page for additional subtleties.
 
Do You Offer Global Transportation?
Indeed we do! Notwithstanding, it ought to be realized that it can take anyplace between 7 – 45 days, contingent upon the country. Upon the client’s solicitation, we will transport pretty much anyplace, but we can’t get a sense of ownership with lost bundles, or those that are seized by customs. Kindly allude to our Client support page for additional subtleties.
 
I Really want to Change or Drop My Request; How Would I Do That?
Reach us as quickly as possible at 1 (844) 90-Fume! Because of our quick circle back, the sooner, the better!
 
Investigating GUIDE
On the off chance that you experience a troublesome vape experience, attempt the accompanying arrangements:
1. Ensure the all around planned gadget’s power setting is inside the loops suggested wattage range.
 
a. On the off chance that you are uncertain of your curl’s wattage range, allude to the client manual for extra subtleties.
 
2. Check the e-fluid you are utilizing matches well with mid-high wattage tank and curl choices.
 
a. We suggest utilizing just with very much planned 70 VG/30 PG Mix e-fluids.
 
3. For ideal flavor and execution, absorb new curls e-fluid for 10 minutes before vaping.
 
4. Guarantee there is sufficient e-fluid in your tank to soak the wick inside your curl appropriately.
 
a. We suggest you have somewhere around 1mL in your tank when being used.
 
b. We propose shutting the movable wind stream control to forestall spilling when not being used.
 
5. In the event that any remaining investigating choices don’t cure the issue, adhere to the client manual guidelines to supplant the loop.
 
6. On the off chance that the issue continues in the wake of endeavoring the arrangements gave above, if it’s not too much trouble, contact our Client support division for extra help.
 
Assuming you experience any spilling, if it’s not too much trouble, attempt the accompanying arrangements:
1. Dismantle tank totally and check the O-rings, glass, and loop to guarantee they are introduced appropriately and in great shape.
 
a. If the O-rings have any mileage, we suggest supplanting with the extra O-rings that are remembered for the tank pack.
 
b. Assuming the glass has any mileage, we suggest supplanting with the extra glass that is remembered for the tank unit or another extra substitution glass bought from an approved retailer.
 
c. On the off chance that there is staining on the curl wicking material from use, we suggest supplanting with the extra loop remembered for the tank unit or another curl bought from an approved retailer.
 
2. Guarantee all tank parts and parts are appropriately secured by hand fixing prior to filling.
 
3. Check the e-fluid you are utilizing matches well with mid-high wattage tank and loop choices.
 
a. We suggest utilizing just with all around planned 70 VG/30 PG Mix e-fluids.
 
4. Keep the tank in an upstanding position and close the movable wind current control while filling.
 
a. Assuming you are uncertain of how to appropriately fill your tank, allude to the client manual for extra subtleties.
 
5. Try not to stuff the tank.
 
a. We propose leaving around 1mL of void space in the tank to abstain from stuffing or conceivable spillage.
 
6. For ideal flavor and execution, absorb new loops e-fluid for 10 minutes preceding vaping.
 
7. Assuming the issue continues in the wake of endeavoring the arrangements gave above, kindly contact our Client support division for extra help.
 
In the event that your gadget doesn’t enroll the tank or loop, kindly attempt the accompanying arrangements:
1. Guarantee the loop is looking great.
 
a. In the event that there is staining on the curl wicking material from use, we suggest supplanting with the extra loop remembered for the tank pack or another loop bought from an approved retailer.
 
2. Guarantee all tank parts and parts are appropriately secured by hand fixing.
 
3. Check the pin is gotten to the tank.
 
a. In the event that the pin isn’t gotten to the tank, kindly contact our Client care division for extra help.
 
4. In the event that the issue continues subsequent to endeavoring the arrangements gave above, we suggest utilizing the tank with an alternate very much planned gadget.
 
5. In the event that the issue continues in the wake of attempting an alternate very much planned gadget, kindly contact our Client support division for extra help.

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